Gaurav Luthra

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Gaurav Luthra is an Indian entrepreneur and business leader based in Mohali, India. He is the Founder and Director of SkyOS BPO Private Limited, a professional outsourcing and customer experience management company serving international clients. With a focus on transforming business processes and delivering high-impact solutions, he specializes in business scaling, customer experience excellence and strategic outsourcing.

Early Life

Gaurav Luthra was born on 11 December 1992 in New Delhi, India. He completed his graduation from Delhi University and later pursued a career in business and entrepreneurship.

Education

  • Graduation – Delhi University

Career

Gaurav started his entrepreneurial journey with a strong vision to build a value-driven BPO organization focused on global customer experience. Five years after entering the outsourcing industry, he founded SkyOS BPO Private Limited with a purpose to develop meaningful business partnerships and create a culture driven by ownership and collaboration.

He leads operations, client partnerships, and service delivery across diverse business outsourcing functions and has helped global clients streamline processes, increase cost efficiency, and enhance customer experience.

Company

SkyOS BPO Private Limited is a business process outsourcing company providing customer support, business consulting, strategic planning and outsourcing services. The company aims to become a trusted global partner by emphasizing relationships, transparency, and high-value outcomes.

Achievements

  • Founder and Director of SkyOS BPO Private Limited
  • Established a globally aligned BPO model focusing on quality-based outsourcing solutions
  • Known for customer experience transformation in international markets
  • Built strategic partnerships with businesses across various global sectors

Expertise

  • Customer Support
  • Business Consulting
  • Outsourcing
  • Strategic Planning
  • Customer Experience Management
  • Business Process Outsourcing
  • IT Outsourcing
  • Service Delivery

Personal Life

Gaurav resides in Mohali, India. He is passionate about building teams, scaling purposeful businesses, and supporting clients beyond transactional relationships. His entrepreneurial philosophy emphasizes trust, communication, and long-term collaboration.

External Links

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