Sharon Carmel Fernandes
Sharon Carmel Fernandes is an Indian founder and general manager based in Bombay. Sharon Carmel Fernandes has made significant contributions through her leadership roles in She's India and Shourya Convention Centre TGSP.
Early Life
Sharon Carmel Fernandes was born on 29 August in Bombay.
Education
She completed her Bachelor of Commerce (BCom) degree and further enhanced her education at the Indian School of Business (ISB).
She is also an Executive Alumna of ISB.
Career
Sharon Carmel Fernandes is the founder of She's India and serves as the General Manager at Shourya Convention Centre TGSP. Her career spans various roles demonstrating her leadership and management skills.
Sharon Fernandes is a Master Corporate Trainer, Hospitality Expert, and Behavioural Coach with over a decade of experience across hospitality, FMCG, and corporate training sectors in India and internationally. She is currently based in Hyderabad, India.
She has worked with reputed organizations including:
- Taj Group of Hotels
- Al Futtaim
- Skill Pro
- Trance Hospitality
- PMJ Jewellers
Her professional journey reflects excellence in operations, customer experience, and talent development. She is known for streamlining processes, enhancing service standards, and empowering professionals through training and coaching programs.
Core Expertise
- Business Etiquette & Soft Skills Development
- Leadership Training & Executive Coaching
- SOP Development & Process Optimization
- Brand Standardization & Quality Assurance
- Customer Service Excellence & Complaint Management
- Train the Trainer Programs
- Behavioural Analysis & Coaching
- Employee Development & Team Motivation
- Youth Empowerment & Career Guidance
Achievements
- TABE Award – Taj Business Excellence for Streamlining Processes
- Ms. Hospitality Award – Administrative Staff College of India
- Winner – All India Association of Catering Professionals (NS Hospitality Award)
- Certified – Chakses McPherson Hospitality Course
- Title Holder – Ms. India Dubai 2000
- Winner – Indie Royal Ms. Classic India 2021
- Crowned – Ms. India International 2025
- Winner – Indie Royal Queen Pageant Thailand (Ms. International Classic 2025)
- South India Women Achievers Award 2025 – Changemaker Category
- Indian Achievers Award 2025 – Iconic Woman Achiever
Training Philosophy
Sharon believes in transformative learning where personal insight meets professional growth. Her methodology focuses on behavioural analysis, real-world case studies, and interactive learning to deliver measurable and lasting outcomes.
Vision & Impact
Sharon aims to inspire confidence, drive excellence, and build leadership across individuals and organizations. Through corporate training, mentoring, and coaching, she continues to create a strong impact in the hospitality and professional development sectors.