Dhaval Gajera

Dhaval Gajera is an Indian automobile professional and the Managing Director of DG Automobiles, based in Ahmedabad, Gujarat. With over two decades of experience in the automotive industry, he is known for his contribution to customer service, technical repair operations and workshop management. His career focuses on improving service quality, maintaining customer satisfaction and advancing automotive diagnostic systems.

Career

Dhaval Gajera began his journey in the automotive sector as a technician and progressed through various professional roles before establishing himself in leadership. His work experience reflects expertise in automotive service processes, technical inspection and client relationship management.

He has held the following positions:

• Director – DG Automobiles, Ahmedabad (February 2014 – Present)
• Automotive Service Advisor Assistant – Parkland Auto Pvt. Ltd., Ahmedabad (April 2013 – February 2023)
• Automotive Service Advisor – Kataria Automobiles Ltd., Ahmedabad (December 2008 – April 2013)
• Automotive Technician – Avkar Motors, Ahmedabad (February 2004 – November 2008)

Throughout his career, he has managed service teams, assisted customers with technical solutions, implemented satisfaction improvement strategies and handled workshop documentation and repair planning.

Responsibilities and Work Contributions

• Meeting customers to evaluate service needs and providing professional solutions
• Improving service ratings through effective communication and structured workflow
• Identifying technical problems and providing diagnostic analysis
• Developing service planning and scheduling systems
• Conducting full vehicle inspections, safety checks and performance evaluations
• Maintaining accuracy in service reporting and inventory control

Education

• Auto Engine Mechanic (T.E.B.G), Automotive Technology

Govt. Technical High School, Ahmedabad, Gujarat (June 2002 – May 2003)

Skills

• Customer relations and communication
• Diagnostic and troubleshooting skills
• Engine rebuilding and repair techniques
• Repair planning and workflow management
• Technical knowledge of automotive systems

Certification

• Certified Service Advisor – Kataria Automobiles Ltd. (53 months) – June 2013
• Certified Service Advisor – Parkland Auto Pvt. Ltd. (10 months) – February 2014
• Diagnostic Maintenance of Vehicle Training – 4 Days (December 2010)

Timeline

• Director – DG Automobiles (2014–present)
• Automotive Service Advisor Assistant – Parkland Auto Pvt. Ltd. (2013–2023)
• Automotive Service Advisor – Kataria Automobiles Ltd. (2008–2013)
• Automotive Technician – Avkar Motors (2004–2008)
• Auto Engine Mechanic – Govt. Technical High School (2002–2003)

Overview

Dhaval Gajera has more than 20 years of professional experience in the automotive service industry and holds multiple technical certifications.

Location

Ahmedabad, Gujarat, India