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Eyeforte Care Private Limited is | Eyeforte Care Private Limited is a Japanese technology Advanced Speciality Eye Clinic Optical Boutique outlet and Research centre. incorporated on 4 September 2018 in Jharkhand, India. Operating under its flagship brand Eye Forte, the company provides integrated optometry, ophthalmology, surgical, manufacturing, retail, education, and digital health services across India. | ||
==1. Basic Information== | ==1. Basic Information== | ||
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==19. Legal and Sales Terms== | ==19. Legal and Sales Terms== | ||
These terms govern the sale of prescription eyewear, optical products, and clinical services across all Eyeforte Care Private Limited outlets in India. | |||
Orders are non-cancellable once confirmed. | '''19.1 Consultation Policy''' | ||
Credit notes valid for 180 days. | |||
Standard Eye Check-Up Consultation Fee: ₹500 | |||
Specialty consultations are subject to additional charges, communicated at the time of booking. | |||
Free Follow-Up Period: 45 days from date of initial consultation. | |||
Free follow-up applies only for the same eye condition. | |||
If consultation is for a different condition within 45 days, standard consultation charges apply. | |||
After 45 days, a fresh consultation appointment must be booked and full charges apply. | |||
Consultation charges include professional fees only. Diagnostic tests, therapies, and procedures are billed separately. | |||
'''19.2 Spectacle Care Guidelines''' | |||
Customers are advised to: | |||
Clean spectacles under running water or approved cleaning solution only. | |||
Use microfiber cloth for drying. | |||
Avoid tissue paper or rough fabric. | |||
Use both hands while wearing or removing spectacles. | |||
Store spectacles in a hard protective case. | |||
Avoid placing lenses facing downward. | |||
Free servicing every 3 months includes: | |||
Ultrasonic cleaning | |||
Frame alignment | |||
Deep cleaning | |||
Nose pad replacement | |||
Self-repair attempts are discouraged. | |||
'''19.3 Order Cancellation and Exchange Policy''' | |||
Minimum 70% advance payment required at time of booking. | |||
Orders are non-cancellable once confirmed. | |||
Customized products cannot be cancelled once manufacturing begins. | |||
No exchange allowed after confirmation. | |||
Customers must verify all specifications before approval. | |||
Orders not collected within 90 days are automatically cancelled and advance payment forfeited. | |||
Credit notes are valid for 180 days only. | |||
Delay in delivery due to unavoidable circumstances does not qualify for cancellation. | |||
Final prices are those applicable on booking date. | |||
'''19.4 Legal Jurisdiction''' | |||
All disputes are subject exclusively to the jurisdiction of Khunti Courts, Jharkhand. | |||
Only computer-generated tax invoices are considered valid. | |||
Eyeforte Care Private Limited reserves the right to amend policies without prior notice. | |||
==20. Warranty Policy== | ==20. Warranty Policy== | ||
Warranty | Warranty applies strictly to manufacturing defects only. | ||
Covered Defects: | |||
Warranty valid only with original tax invoice and stamped warranty card. | Coating peel-off | ||
Breakage at soldering joints | |||
Warranty Conditions: | |||
Warranty valid only with original tax invoice and stamped warranty card. | |||
Warranty service provided only by authorized exclusive showrooms. | |||
Company decision on defect applicability is final. | |||
Warranty does not cover corrosion due to personal usage characteristics. | |||
Warranty void in cases of negligence, mishandling, accidents, tampering, or missing components. | |||
Company is not responsible for incidental or consequential damages. | |||
Warranty coverage begins from date of purchase. | |||
==21. Future Roadmap== | ==21. Future Roadmap== | ||
Integration | Eyeforte Care Private Limited has outlined a structured strategic roadmap focusing on technology integration, expansion, and institutional growth. | ||
'''21.1 Technology Integration''' | |||
AI-based early disease detection | |||
Robotic-assisted ophthalmic surgeries | |||
Next-generation Japanese ophthalmic machines across all outlets | |||
Advanced digital refraction and predictive analytics | |||
'''21.2 Expansion Goals''' | |||
Target of 500 outlets by 2030 | |||
Expansion into UAE, Bangladesh, Nepal, and African markets | |||
Launch of international specialty clinics | |||
Mobile eye-care units for rural outreach | |||
'''21.3 Institutional Development''' | |||
Launch of Eye Forte Foundation for CSR and rural vision care | |||
Establishment of Eye Forte University of Vision Science | |||
Expansion of Eye Forte Academy global fellowship programs | |||
Development of Eye Forte Research Journal | |||
'''21.4 Brand Leadership Vision''' | |||
Position Eye Forte as: | |||
A global benchmark in specialty optometry | |||
A leader in Japanese precision-based eye care | |||
A pioneer in integrated clinical, retail, surgical, manufacturing, and education ecosystem | |||
Guiding Principle: | |||
100% Vision. 100% Commitment. | |||
Eyeforte Care Private Limited continues to position itself as a technology-driven, patient-centric specialty eye care ecosystem rooted in precision, innovation, and holistic healthcare. | Eyeforte Care Private Limited continues to position itself as a technology-driven, patient-centric specialty eye care ecosystem rooted in precision, innovation, and holistic healthcare. | ||